玩家支持
让每一封信，都能顺利送达。
不知道怎么开始？
点首页的帮助按钮，选择想了解的玩法。每个机制都配有说明和独立试玩练习，不会透露正式关卡答案。第一次遇到新机制时，关卡中也会出现互动指引。
木板为什么会回去？
把木板搬到缺口后，成功走满三步，木板就会回到原位。先想好这三步如何走，再搭桥。走错时可以使用“撤销”或“重试”。
提示与广告
含广告的 iOS 版本每天提供 3 次免费提示。同一局面下已经查看过的提示可以再次阅读。次数用完后，可以主动选择观看激励广告获取 3 次提示，也可以继续自己解谜。教学练习不消耗提示，撤销与重试免费。
广告没有加载成功或未获得奖励时，请稍后重试并检查网络。如果已获得奖励却没有到账，请联系开发者并说明时间和发生经过。游戏设置中的“广告隐私设置”可用于查看适用的隐私选项。
进度和换设备
进度保存在当前设备，不会自动跨设备同步。删除游戏数据可能清除进度，请勿为了排查问题先删除 App。三个模式的进度分别保存。
语言、声音与动画
游戏会根据设备语言选择中文或英文，也可以在设置中手动切换。音效和“减少动画”同样可在设置中调整。
Player Support
Let’s get every letter safely home.
How do I start?
Tap Help on the home screen and choose a mechanic. Each lesson has an explanation and its own practice puzzle, without revealing campaign solutions. Interactive guidance also appears when you first encounter a new mechanic.
Why does a plank return?
After placing a plank over a gap, it returns to its original position after three successful steps. Plan those steps before building a bridge. Undo and Retry let you try a different approach.
Hints and ads
The ad-supported iOS version provides 3 free hints each day. Hints already viewed for the same puzzle state can be reread. When credits run out, you can choose a rewarded ad for 3 more hints or keep solving on your own. Practice lessons do not use credits, and Undo and Retry are free.
If an ad cannot load or no reward is earned, check your connection and try again later. Contact the developer if an earned reward does not arrive, including the time and what happened. “Ad privacy choices” in settings provides privacy options where applicable.
Progress and changing devices
Progress is saved on the current device and does not automatically sync between devices. Deleting game data may erase your progress, so please do not delete the app as a first troubleshooting step. Progress in each mode is saved separately.
Language, sound and animation
The game chooses Chinese or English from your device language. You can change it manually in settings, along with sound and reduced motion.